@book{9783732910694, title = {Mikroprozesse der Bediensituation}, author = {Harald Schenda}, publisher = {Frank \& Timme}, year = {2024}, edition = {1}, series = {Wissenskommunikation / Knowledge Communication AMP}, volume = {2}, url = {https://www.frank-timme.de/de/programm/produkt/mikroprozesse\_der\_bediensituation} }